Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We offer same-day service for most sensor issues. For emergencies, we provide immediate dispatch and can typically arrive within 1-2 hours.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Common causes include misalignment, dirt or debris blocking the sensor lens, damaged wiring, sun interference, and worn-out sensors.

Question 3

How do I know if my garage door springs need replacement?

Accepted Answer

Signs include the door feeling heavier than usual, squeaking noises, uneven opening, visible gaps in springs, or the door won't stay open.

Question 4

Why is my garage door making noise?

Accepted Answer

Noisy operation can result from worn rollers, lack of lubrication, loose hardware, worn hinges, or track alignment problems.

Question 5

My door won't close all the way. What's wrong?

Accepted Answer

Usually indicates a sensor issue, track obstruction, or limit switch problem. Don't force the door closed.

Question 6

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We offer flexible financing including 12 months same-as-cash and low-interest installment plans up to 84 months.

Question 7

How long does a new garage door installation take?

Accepted Answer

A standard single-door installation takes 3-4 hours, a double door takes 4-6 hours.

Question 8

What's the difference between insulated and non-insulated doors?

Accepted Answer

Insulated doors feature foam insulation providing better temperature control, quieter operation, and increased durability.

Question 9

What brands do you install and service?

Accepted Answer

We install and service all major brands including Clopay, Amarr, CHI, Wayne Dalton, Overhead Door, and more.

Question 10

Do you offer free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all installation projects and most repairs.

Question 11

What warranty do you offer?

Accepted Answer

We offer a 1-year warranty on all labor plus manufacturer warranties on products.

Question 12

How much does a new garage door cost?

Accepted Answer

Basic single doors start around $700-900 installed, premium carriage house doors range from $2,000-5,000+.

Question 13

Do you offer 24/7 emergency service?

Accepted Answer

Yes, we provide 24/7 emergency service for situations where you can't wait.

Question 14

How quickly can you come for a repair?

Accepted Answer

Same-day or next-day for standard repairs. Emergency calls get 1-2 hour response times.

Question 15

What areas do you serve?

Accepted Answer

We serve Spring Lake, Fayetteville, Fort Bragg, Hope Mills, Raeford, Aberdeen, Southern Pines, Pinehurst, Carthage, Vass, and Cameron.

Spring Lake

Frequently Asked Questions